Tell us about your setup.
One team, the same support contacts. Include your device details so the conversation starts with useful information.
Contact LemoTV directly
WhatsApp: +1 (347) 676-4880
Email: support@lemotvs.net
This website and lemotvs.net use the same support team. You do not need a new contact just because you visited the US setup website.
Get a more useful first answer
For setup questions, send the device model, operating system, and player name. For playback issues, describe whether one channel or all channels are affected and when the problem started. Say what you already tested.
For an existing order, include the payment reference and order email in your direct message to support. Never send a full card number, card security code, or account password in this form.
Useful checks while you wait
- Isolate buffering and playback problems.
- Check program-guide time settings.
- Identify the right setup path for your device.
- Understand the refund request process.
Messages are reviewed by the support team. Avoid sending duplicate requests across several conversations; keeping the details together makes follow-up easier.